Educational Planner (Ha Long, Hai Phong, Vung Tau, Aeon Mall Binh Duong)
- Maintaining positive & sustainable relationships with current ILA customers (parents & students) for re-enrolments.
- Generating new relationships with potential customers (new enrolment)
- Identifying opportunities for greater profits from current customers.
- Being the all-in-one contact point for customers to contact as well as handling all queries/problems/issues to increase customers’ satisfaction.
- Being in charge of all activities related to their customers in ILA to ensure that they receive high quality services and values from ILA
- Other tasks related to their sales & care activities in their centres assigned by RM
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- Proven experience/knowledge and high interest as a Client Relationship oriented person.
- Experience in sales and customer service are preferred
- Problem-solving skills & attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships with current customers and new customers.
- Teamwork and collaboration oriented.
- Customer-oriented mindset.
- Fluently in English.
- BA or equivalent degree.
CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)
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