ILA

Job Description

***Please put your Location in your CV

Maintaining positive & sustainable relationships with current ILA customers (parents & students) for re-enrollments.
Generating new relationships with potential customers (new enrollment)
Identifying opportunities for greater profits from current customers.
Being the all-in-one contact point for customers to contact as well as handling all queries/problems/issues to increase customers’ satisfaction.
Being in charge of all activities related to their customers in ILA to ensure that they receive high quality services and values from ILA.
Other tasks related to their sales & care activities in their centres assigned by RM/RS.

Proven experience/knowledge and high interest as a Client Relationship oriented person.
Sales experience/sales-driven, customer experience/customer service-oriented and proactively sales result-oriented mindsets are required.
Problem-solving skills & attitude.
Excellent communication skills.
Attitude for fostering positive relationships with current customers and new customers.
Teamwork and collaboration oriented.
Fluently in English.
BA or equivalent degree.