Job Description

[ILA] Educational Planner


    What You’ll Be Doing

    - Advising and introducing consumers to ILA Vietnam courses

    - Respond to consumer inquiries concerning training programs.

    - Plan courses for consumers based on their requirements and budget.

    - Assist customers with class placement tests and student registration.

    - Customer service and assistance.

    - Record, handle, and report issues involving students/parents to direct management.

    - Inform students and parents about extracurricular activities, seminars, and study abroad opportunities in order to recruit new students and retain current ones.

    - Conduct other tasks assigned by Relationship Supervisor/ Centre Manager

    What You’ll Be Getting

    - Average income over 15,000,000 VND, which includes: Base salary + monthly KPI bonus

    - Insurances fully provided including Social Insurance, Health Insurance and Unemployment Insurance.

    - Premium Health Insurance as well as a yearly health check-up will be provided for official staff

    - Discount up to 90% on English tuition fees for staff and close relatives

    - Regular training, as well as participation in various special programs and courses offered by the headquarters. 

    - Opportunities for advancement and transfer to a variety of different roles.


    Who We Are Looking For

    - Undergraduate, qualifications in English and education are preferred.

    - Experience working in customer service or telesales is a plus.

    - Good communication in both English and Vietnamese.

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)

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