Job Description

[ILA] Educational Planner


          What You’ll Be Doing

          - Advising and introducing consumers to ILA Vietnam courses

          - Respond to consumer inquiries concerning training programs.

          - Plan courses for consumers based on their requirements and budget.

          - Assist customers with class placement tests and student registration.

          - Customer service and assistance.

          - Record, handle, and report issues involving students/parents to direct management.

          - Inform students and parents about extracurricular activities, seminars, and study abroad opportunities in order to recruit new students and retain current ones.

          - Conduct other tasks assigned by Relationship Supervisor/ Centre Manager

          What You’ll Be Getting

          - Average income over 15,000,000 VND, which includes: Base salary + monthly KPI bonus

          - Insurances fully provided including Social Insurance, Health Insurance and Unemployment Insurance.

          - Premium Health Insurance as well as a yearly health check-up will be provided for official staff

          - Discount up to 90% on English tuition fees for staff and close relatives

          - Regular training, as well as participation in various special programs and courses offered by the headquarters. 

          - Opportunities for advancement and transfer to a variety of different roles.


        Who We Are Looking For

        - Undergraduate, qualifications in English and education are preferred.

        - Experience working in customer service or telesales is a plus.

        - Good communication in both English and Vietnamese.

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)

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