Job Description

IT Operations Officer

Responsibilities

    • Provide day to day IT support to the business
    • Participate in IT infrastructure and IT security projects
    • Support the rollout of IT related projects in the centers
    • Complete assigned IT helpdesk tickets efficiently and effectively
    • Collect feedback on IT services for Management
    • Manage IT assets at assigned centers
    • Work closely with center managers to ensure a smooth execution of IT services and support


Requirements

    Qualifications:
    • University Degree in IT or Computer Science or related field
    • Minimum 2 years’ experience in support of end user computin
    • CCNA/ CCNP/ MCSA/ MCSE certificates are preferred

    Skills:
    • Well versed in the preparation, setup, testing and installation of end user computing equipment.
    • Able to communicate and work effectively with all levels of staff.

    Language: English, B level

    Computer: Good computer skills in Google suit of products, Smartsheet, etc.

    Other requirements:
    • Problem solving skills
    • Is a dynamic and have good communication skill
    • Is collaborative and is able to work as a team

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)