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Job Description

PDM Project Executive

Responsibilities

    Department: Product Development Management (PDM) / Department of Study (DoS)

    Job Purposes:
    • Assist  in the coordination of workflow for DoS projects as directed by the DoS project manager and Director of Studies to ensure successful launch.
    • After  launch, they will be responsible for supporting the PDM team to coordinate and track continuous assessment of all aspects of the product by the Product Development Team: class observations, lesson standards, monitoring teachers and customer feedback and communications to all relevant stakeholders.
    • They will be responsible for supporting and tracking the implementation of action plans to continuously improve their assigned programme based on observations of continuous assessment and/or education trends.

    Main Responsibilities:

    1. Launch preparation (70%)

    • Assist in the coordination and preparation of all relevant documentation needed for delivery of the project.  This includes but is not limited to: course schedules, academic resources for teacher, content for parental engagement, tests, etc.

    • Assist and coordinate the preparation of demo classes (live and recorded) to test the product and produce edited recordings for sales & care for POS. 

    • Assist and coordinate the delivery timings and quality assurance checks on the lesson plans and any other materials prepared by external parties.

    2. Post-launch responsibilities (30%)

    • Create and/or maintain all necessary systems and documents that ensure smooth implementation and running of all aspects of the project.  

    • Assist in the coordination and documentation needed to track maintenance of programme standards.

    • In coordination with Training Executive and Teacher Trainers - Assist and support the coordination of the delivery of training sessions to all relevant departments (academic, teachers, TAs, ELT, CCS, etc). With

    • Coordinate with the curriculum experts to ensure ILA keeps up to date with industry trends and is aware of possible upgrades to the relevant program as needed.

    • In coordination with Programme coordinators and administration executive - Coordinate, plan and schedule pilot classes to test changes to the product.

    • Monitor implementation of any changes made to the product to ensure ILA quality standards across all centers.

    • Collect feedback from stakeholders (parents,students, teachers, staff) and assist Academic and PDM to make action plans to address any weak areas.

    • Liaise with centers, ensure questions are easily answered.

    • Continuously open communication with centre staff, sales & care, teachers etc regarding projects, feedback, action plans or any other relevant issue.

    • Support in summer school planning where required, as well as monitor implementation to ensure ILA quality standards are maintained.



Requirements

    Education: BA (any discipline)

    Proficient English - able to both speak and write English in a professional setting

    Experience: 2+ years as an ILA staff member or equivalent industry experience

    Technical Skills:

    • Competent user of google suite
    • Database systems
    • Reporting and data analysis
    • Comfortable using different software or applications as required
    • Microsoft systems
    • Knowledge of project management software preferred


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