Job Description

Nhân Viên Tư Vấn Tuyển Sinh (Educational Planner) - ILA Hà Nội


    • Maintaining positive & sustainable relationships with current ILA customers (parents & students) for re-enrolments.
    • Generating new relationships with potential customers (new enrolment)
    • Identifying opportunities for greater profits from current customers.
    • Being the all-in-one contact point for customers to contact as well as handling all queries/problems/issues to increase customers’ satisfaction.
    • Being in charge of all activities related to their customers in ILA to ensure that they receive high quality services and values from ILA
    • Other tasks related to their sales & care activities in their centres assigned by RM

    Working locations: choose one of the above:
    • ILA Long Biên: Aeon Mall, 27 Đường Cổ Linh, Quận Long Biên Thành phố Hà Nội
    • ILA Tây Sơn: 324 Tây Sơn, Phường Ngã Tư Sở, Quận Đống Đa, Thành phố Hà Nội 
    • ILA Phố Huế: 6-8B Phố Huế Phường Hàng Bài Quận Hoàn Kiếm Thành phố Hà Nội 
    • ILA Times City: Tầng 2, Tower 1, Times City, 458 Minh Khai Phường Vĩnh Tuy Quận Hai Bà Trưng, Thành phố Hà Nội

    • Competitive salary
    • Insurances fully provided
    • Private insurance will be provided for official staff
    • Discount up to 90% English tuition fees for staff and close relatives
    • An active, professional, dedicated working environment with experienced managers and friendly colleagues
    • Bonding trips and events
    • 14 day-off per year along with other benefits according to the company's regulation.
    • Chances for promotion and transfer


    • Proven experience/knowledge and high interest as a Client Relationship oriented person.
    • Experience in sales and customer service are preferred
    • Problem-solving skills & attitude.
    • Excellent communication skills.
    • Aptitude for fostering positive relationships with current customers and new customers.
    • Teamwork and collaboration oriented.
    • Customer-oriented mindset.
    • Fluently in English.
    • BA or equivalent degree.

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)

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