Job Description

[ILA] Relationship Supervisor



    What You’ll Be Doing

    - Plan and work with CM for weekly, monthly, quarterly and yearly activities to drive sales and re-sales

    - Plan for monthly, quarterly, yearly to train/coach staff in department

    - Weekly and monthly sales and re-sales planning

    - Monitor sales and re-sales performance daily;

    - Monitor conversion rate (visitors – placement tests- sales) daily;

    - Follow up bookings daily;

    - Review sales and re-sales performance weekly and set plan for upcoming week(s).

    - Co-operate with other training centres to maximize sales and re-sales for the company;

    - Monitor telesales activities at centre

    - Verify customers requests relating to saving fee, class transfer, refund, etc

    - Verify special offer or discounts;

    - Propose events, activities for centre when necessary;

    - Support in events organized/planned by the company

    What You’ll Be Getting

    • Competitive salary
    • Insurances fully provided
    • Private insurance will be provided for official staff
    • Discount up to 90% English tuition fees for staff and close relatives
    • An active, professional, dedicated working environment with experienced managers and friendly colleagues
    • Bonding trips and events
    • 14 day-off per year along with other benefits according to the company's regulation.


      Who We Are Looking For

    • Qualifications
      • University degree
      • 2-3 years of experience of Sales/ Consulting in Education/ Training industry
      • Experience in supervision position
    • Skills
      • Good leadership and management skills
      • Good analysis & problem solving skill
      • Training, delegation & coaching skill

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)

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