Job Description

[ILA] Operations Officer

Responsibilities

    What You’ll Be Doing

    - Prepare class material, stationery for teachers and TAs before the lesson

    - Manage class information and documents

    - Update parents/ students with course progress

    - Conduct surveys of parents and students' opinions for academic purposes

    - Academic counseling and assistance for students who have been re-enrolled.

    - Keep track and make sure the stock in good condition and well-arranged

    - Manage the room's timetable.

    - Conduct other tasks assigned by Operations Supervisor/ Centre Manager

     

    What You’ll Be Getting

    - Average income over 10,000,000 VND, which includes: Base salary + monthly KPI bonus

    - Insurances fully provided including Social Insurance, Health insurance and Unemployment Insurance.

    - Private insurance as well as a yearly health check-up will be provided for official staff

    - Discount up to 90% on English tuition fees for staff and close relatives

    - Regular training, as well as participation in various special programs and courses offered by the headquarters. 

    - Opportunities for advancement and transfer to a variety of different roles.



Requirements

    Who We Are Looking For

    - Undergraduate, qualifications in English and education are preferred.

    - Experience working in customer service or telesales is a plus.

    - Good communication in both English and Vietnamese (at least Pre-intermediate 4 level).



CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)


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