Job Description

[ILO] Admission Manager


    Key Accountabilities

    • Manage the Admission team and monitor the sales performance.
    • Manage the Admission team and monitor the customer care service quality.
    • Train and support the admission team in building and improving sales & care skills.
    • Work with marketing to ensure campaigns are turned into effective operational delivery; including additional briefing and training for team members as required.
    • Meet with other ILO teams to handle customer-related areas
    • Take tasks as an AO when dealing with their own accounts, when necessary.
    • Oversee and supervise the sales performance of all ILO campuses.

    Key Result Areas

    • Consult new/current customers of the education plan
    • Arrange new students into new classes/current classes
    • Maintain high-quality customer sales & care service
    • Team development & engagement


    • Competitive salary
    • Insurances fully provided
    • Private insurance will be provided for official staff
    • Discount up to 90% on English tuition fees for staff and close relatives
    • An active, professional, dedicated working environment with experienced managers and friendly colleagues
    • Bonding trips and events
    • 16 day-off per year along with other benefits according to the company's regulation.
    • Chances for promotion and transfer


    Education: Bachelor or above degree.


    - 3+ years of proven experience, knowledge and high interest as a Client

    - Experience in sales and customer service is preferred.

    Technical skills: Microsoft Office

    Soft Skills:

    - Relationship-oriented leader.

    - Mentoring & Coaching skills.

    - Teamwork and leadership skills.

    - Problem-solving skills & attitude.

    - Excellent communication skills. 

    Other requirements

    - Fluent in English

    - Aptitude for fostering positive relationships with current customers and new customers.

    - Customer-oriented mindset.

    - Willing to travel as business requires.

CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)

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