Overseas Study Centre Manager
Responsibilities
High level responsibilities – including but limited to the following
Responsible for center sales, operations and financial performance
Monitoring, following up to drive center’s team to deliver sales targets
Ensuring accuracy and quality of working of sales, admission support & visa teams to achieve and exceed departed targets, and to achieve high results of customer satisfaction rate and NPS score, for future business opportunities
Handling difficult customers and situations to minimize customers’ complaints, and to maintain win-win-win results in all cases
Giving local market insights to Business Development Manager and Company Marketing Department
Center Staff hiring, training/coaching & retention
Center financial management
Center and facility management
Requirements
• University Degree
• Experience in Overseas Study area and Administration Management
• Time Management & deadline oriented
• Attention to details
• Communication
• Organization
• Problem-Solving
• Solution Oriented
• Able to work with minimal supervision
CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)
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